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Privacy Policy

Data Location

DiamondJoyArcade

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Privacy Policy

Introduction

At DiamondJoyArcade, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information about you when you use our free social casino platform featuring the Buffalo of Wealth game.

Key Points:

  • We collect minimal personal information necessary to provide our service
  • Your information is never sold to third parties
  • We use industry-standard security measures to protect your data
  • You have control over your personal information

By using DiamondJoyArcade, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Directly

Account Registration:

  • Username and display name
  • Email address
  • Date of birth (to verify age requirements)
  • Country of residence

Optional Information:

  • Profile picture or avatar
  • Preferences and settings
  • Email address

Information We Collect Automatically

Device and Usage Information:

  • IP address and general location
  • Device type, operating system, and browser informationEmail address
  • Game play statistics and progress
  • Time spent on our platform
  • Features used and interactions with our service

Technical Data:

  • Log files and error reports
  • Performance metrics
  • Session data and timestamps

Information from Third Parties

Play'n GO Game Integration:

  • Game performance data
  • Technical information needed for game functionality
  • Error logs related to game operation

How We Use Your Information

We use your information for the following purposes:

Service Provision

  • Creating and managing your account
  • Enabling gameplay of Buffalo of Wealth
  • Providing customer support
  • Personalizing your gaming experience

Communication

  • Sending important service updates
  • Responding to your inquiries
  • Providing gameplay tips and updates (with your consent)

Platform Improvement

  • Analyzing usage patterns to improve our service
  • Identifying and fixing technical issues
  • Developing new features and enhancements

Legal and Safety

  • Ensuring compliance with terms of service
  • Preventing fraud and abuse
  • Protecting the security of our platform
  • Meeting legal obligations

Marketing (With Your Consent)

  • Sending promotional emails about new features
  • Sharing gaming tips and strategies
  • Notifying you about platform updates

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We share information with trusted third-party providers who help us operate our platform:

  • Play'n GO: For game functionality and performance
  • Cloud hosting providers: For secure data storage
  • Analytics services: For platform improvement (using anonymized data)
  • Email service providers: For communication purposes

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Comply with legal processes or government requests
  • Protect the rights, property, or safety of our users
  • Investigate fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Security

Security Measures

We implement industry-standard security practices to protect your information:

Technical Safeguards:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Regular security audits and updates
  • Multi-factor authentication for administrative access

Organizational Measures:

  • Limited access to personal data on a need-to-know basis
  • Regular employee training on data protection
  • Incident response procedures
  • Data retention policies

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained while your account is active
  • Game data: Retained for service improvement and support
  • Communication records: Retained for 3 years for support purposes
  • Log files: Automatically deleted after 12 months

Data Location

Your data is primarily stored on secure servers located in [Server Location]. We ensure that all data transfers comply with applicable privacy laws.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Request a copy of the personal information we hold about you
  • Receive your data in a portable format

Correction and Updates

  • Correct inaccurate or incomplete information
  • Update your account details at any time

Deletion

  • Request deletion of your account and associated data
  • Request deletion of your account and associated data

Opt-Out

  • Unsubscribe from marketing communications
  • Disable certain data collection practices

How to Exercise Your Rights

To exercise these rights, contact us at:

  • Email:privacy@diamondjoyarcade.com
  • Account Settings: Update preferences directly in your account
  • Support Center: Submit a request through our help center

We will respond to your request within 30 days of receipt.

Cookies and Tracking Technologies

What We Use

We use cookies and similar technologies to enhance your experience:

Essential Cookies:

  • Authentication and security
  • Game state preservation
  • Platform functionality

Analytics Cookies:

  • Usage statistics and performance monitoring
  • Error tracking and debugging

Preference Cookies:

  • Remembering your settings and preferencesUsage statistics and performance monitoring
  • Language and display options

Your Cookie Choices

You can control cookies through your browser settings:

  • Block all cookies (may affect functionality)
  • Delete existing cookies
  • Receive notifications when cookies are set
  • Note: Disabling essential cookies may prevent proper platform functionality.

Third-Party Services

Play'n GO Integration

Buffalo of Wealth is provided by Play'n GO. When you play the game:

  • Play'n GO may collect technical information for game operation
  • Data sharing is limited to what's necessary for gameplay
  • Play'n GO's privacy practices are governed by their privacy policy

Analytics Services

    We use analytics services to understand how users interact with our platform:

  • Data is anonymized and aggregated
  • No personally identifiable information is shared
  • You can opt out of analytics tracking in your account settings

Children's Privacy

DiamondJoyArcade is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

If we discover that we have collected information from a child under 18:

  • We will delete the information immediately
  • We will terminate the associated account
  • We will take steps to prevent future access
  • If you believe a child has provided information to us, please contact us immediately at privacy@diamondjoyarcade.com

International Users

DiamondJoyArcade is operated from [Operating Location]. If you are accessing our service from outside this location, please note that your information may be transferred to and processed in countries with different privacy laws.

European Users (GDPR)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal basis for processing your data
  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Note: Disabling essential cookies may prevent proper platform functionality.

California Users (CCPA)

California residents have specific rights under the California Consumer
Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (Note: We do not sell personal information)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

How We Notify You

When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Send email notifications for significant changes
  • Display prominent notices on our website
  • Provide in-app notifications for material changes

Your Continued Use

Your continued use of DiamondJoyArcade after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Privacy Inquiries

Email: privacy@diamondjoyarcade.com

Response Time: Within 48 hours for urgent matters, 5 business days for general inquiries

General Contact

Email: support@diamondjoyarcade.com

Business Hours: Monday - Friday, 9 AM - 6 PM EST

Mailing Address

DiamondJoyArcade

Privacy Officer

Data Protection Officer

For EU users, you may contact our Data Protection Officer at: dpo@diamondjoyarcade.com

Effective Date

This Privacy Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.

By using DiamondJoyArcade, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.